Elon Musk and negative feedback
Kevin Rose is running a series on Foundation where he interviews prolific startup types, and his latest video is with SpaceX and Tesla creator Elon Musk.
In it, Elon's shared one incredibly important piece of advice.
It's very important to actively seek out and listen very carefully to negative feedback
It's easy to listen to what people like about your product, but that doesn't really help you change or improve it. Actively listening to what people hate about it - though - can be painful, but much more useful.